CONTACT

 

WELCOME TO MODERN ESSENTIALS

FOR ENQUIRIES OR ASSISTANCE DO NOT HESITATE TO CONTACT US. OUR TEAM IS AVAILABLE MONDAY TO FRIDAY FROM 9AM UNTIL 5PM EST

E-MAIL INFO@MODERNESSENTIALSINC.COM

PHONE 1-888-220-3482

DELIVERY

 

TRACKING IS AVAILABLE FOR ALL ORDERS ONCE THE ORDER HAS DEPARTED OUR STUDIO. SHIPPING IS COMPLIMENTARY ON ALL ORDERS OVER $300.00 USD GLOBALLY

STANDARD SHIPPING USA ORDERS ARRIVE WITHIN TWO BUSINESS DAYS

STANDARD SHIPPING USA (NEW YORK ONLY) ORDERS ARRIVE THE NEXT BUSINESS DAY

EXPRESS SHIPPING (USA ONLY) ORDERS ARRIVE THE NEXT BUSINESS DAY

EXPRESS SHIPPING (CANADA ONLY) ORDERS ARRIVE WITHIN TWO BUSINESS DAYS

INTERNATIONAL SHIPPING (INCLUDING CANADA) ORDERS ARRIVE WITHIN FIVE TO TEN BUSINESS DAYS*

RETURNS

 

UNWORN MERCHANDISE, IN ORIGINAL CONDITION IS ACCEPTED WITHIN FOURTEEN DAYS FROM ORDER ARRIVAL DATE FOR FULL RETURN OR EXCHANGE. RETURNS MAY BE REJECTED UPON RECEIPT IF THESE CONDITIONS ARE NOT MET. RETURNS MAY TAKE UP TO TEN BUSINESS DAYS TO PROCESS

USA RETURNS ONLY FOLLOW THE RETURN INSTRUCTIONS HERE TO COMPLETE RETURNS. ALL RETURNS ARE COMPLIMENTARY WITHIN THE UNITED STATES. A RETURN SHIPPING LABEL WILL BE PROVIDED, ALL GARMENTS MUST BE PLACED IN THE PACKAGE AS THEY WERE RECEIVED. FOR EXCHANGES, PLEASE CONTACT US FOR ASSISTANCE

INTERNATIONAL RETURNS ONLY CONTACT US TO COMPLETE ANY RETURNS. RETURN SHIPPING IS NOT COMPLIMENTARY FOR INTERNATIONAL RETURNS. RETURN SHIPPING FEE OF $20.00 USD WILL BE DEDUCTED FROM ORDER REFUND UPON RECEIPT AND APPROVAL OF RETURNED GOODS

FINAL SALE ITEMS ITEMS REDUCED MORE THAN 60% ARE FINAL SALE AND NOT ELIGIBLE FOR EXCHANGE OR REFUND

SIZING

MODERN ESSENTIALS USES USA STANDARD SIZING FOR ALL OUR GARMENTS. ALL OUR GARMENTS FIT TRUE TO SIZE

WE SUGGEST TO SIZE UP IN ANY ESSENTIAL ITEMS TO ENSURE A CONSISTENT FIT THROUGH LAUNDERING

GARMENT CARE

MODERN ESSENTIALS USES ONLY THE BEST COTTONS, SOFTEST CASHMERES AND FINEST SILKS FOR YOU TO WEAR OVER AND OVER

THE CARE INSTRUCTIONS ON OUR GARMENTS’ LABELS WILL GIVE YOU ADVICE ON HOW TO BEST CARE FOR YOUR GARMENT, MAKING SURE THEY REMAIN IN GREAT CONDITION SEASON AFTER SEASON

CASHMERE CASHMERE IS DRY CLEAN ONLY. WE STRONGLY SUGGEST TO NOT PLACE YOUR CASHMERE GARMENTS IN ANY MACHINE WASHER OR DRYER. THESE WILL DAMAGE THE FIBERS AND NOT MAINTAIN THE GARMENTS NATURAL BEAUTY

WOOL WOOL DOES NOT NEED WASHING AS OFTEN AS OTHER FIBERS MIGHT, IN FACT, THEY WILL LAST A LOST LONGER BETWEEN WASHES IF YOU DON’T. WOOLS CAN BE AIRED OUT, OR SPOT CLEANED. WOOL CAN ALSO BE BRUSHED WHICH HELPS PREVENT PILING OF THE FIBERS. WHEN WASHING WOOL, ENSURE THE GARMENT IS LEFT FLAT TO DRY TO ENSURE THE GARMENTS RETAIN THEIR SHAPE

COTTON COTTON IS MACHINE WASHABLE HOWEVER TO KEEP THE SHAPE AND LONGEVITY OF THE GARMENT, DRY CLEANING IS RECOMMENDED